How can we help

How can we help 1DFS content image
If you have any query please contact us using on the options below. We’d love to hear from you.
Contact Us Track Your Order

Track your order

We know you can’t wait for your new sofa. Track it’s progress as we build it for you.

Contact Us FAQs


Over 90% of our customers find their questions answered in our FAQ’s

Top ways to contact us

Contact Us Live Call

Call us free on 1800 535 580

If we have not been able to answer your question through track your order or our FAQ’s, call us between 8am - 11pm

Contact Us Live Email

Get in touch

So we can action your query please ensure you include your order number, name, address and phone number

We are currently experiencing a high volume of contacts, please do not resend your email and allow 72 hours for a response.