Get help from DFS
Whether you’re trying to track your order, have a question about delivery, or need advice on caring for your new piece of furniture - here you’ll find handy links to articles, frequently asked questions, and all the different ways to contact us here at DFS.
Popular help topics
Frequently asked questions from DFS customers
From claiming on guarantees to how to order fabric swatches, check out the answers to our most frequently asked questions from other DFS customers.
Product care guides
Discover our best tips and tricks for taking care of your new furniture - from how to clean a fabric or leather sofa, to how to best care for your mattress or bed frame.
Upholstery care
Keep your upholstered furniture looking great with our easy to follow guide to maintaining your sofa.
Fabric care
Want to find out the best way to clean your fabric sofa? This guide will make you an expert in no time.
Leather care
A genuine leather sofa is a real investment - keep it looking great with our tips on cleaning and caring for yours.
More ways to get help at DFS
Not had your questions answered by the links above? Not to worry - there’s plenty of ways you can get help from us, whether that’s in store, through live chat or over the phone.
