Please be aware that at 11:59pm on 8th July the site will be unavailable for a short period of time as we perform some planned maintenance.

How can we help

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Contact DFS customer service

Need some help from our friendly team? Explore all the different ways you can contact us, and get your questions answered in no time.

Track your order

Quickly check what stage your order is at, and how long it might be until delivery

Track your order

FAQs

Explore answers to our most frequently asked questions - you might find exactly what you’re looking for!

Explore our FAQs

Send us a message

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Frequently asked questions from DFS customers

From claiming on guarantees to how to order fabric swatches, check out the answers to our most frequently asked questions from other DFS customers

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How do I claim on my guarantee?

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How long does delivery take?

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How long is my furniture guaranteed for?

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Do you supply fabric swatches?

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Can I make a change to my order?

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How much is delivery?

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How do I settle my finance account early?

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How can I fit feet to a sofa?