We’re a market leader in the UK because of one thing: our people. Our people make us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.
“What excites me most about my role as a Customer Experience Advisor is that every day is completely different, there’s always new challenges to overcome. I love being a part of the customer’s journey in choosing something they love, but also if they have any issues to be someone who can resolve this for them. Alongside working with a fabulous team who are so supportive and ready to help if anyone needs it.”
"With its fair share of ‘bumps’ along the way, a successful project means our stock program is here to stay, becoming very much part of the ‘DFS family’! The variety that’s offered in the role keeps it fresh and exciting. Working with external suppliers and companies to gain an understanding of how they work helps broaden my knowledge and awareness.’’
“Working in customer operations has been the most rewarding role I’ve had to date. Seeing how much time, effort and investment the company is putting into improving the experience for customers, makes me immensely proud to work for DFS. We really are ‘Up to something’ and it really is a wonderful journey to be a part of.”
“This journey so far keeps pushing boundaries, embracing challenges, and discovering new ways to make a positive impact. I feel blessed to be surrounded by such a passionate and driven team, and their enthusiasm motivates me every day to excel as a leader in the business.”
“I love my job because of the different people I get to talk with everyday. The support I get in my role is paramount and everyone is happy to help. I really enjoy getting to know the team on a professional and personal level, which in turn helps me to get the best from them.”
“As director of showroom standards, I come into work, do my job. I enjoy talking to customers and keeping them happy whilst others may be too busy. I enjoy making teas and coffees for the team and customers. It’s a great environment to work in and a fantastic company to work for.”
“The best and nicest part of our job is the look on customers faces and the appreciation we get from them when we utilise our skills to resolve their issues there and then for the customer”
“The thing that makes DFS truly special is the family atmosphere and team spirit where everyone lives the company values. I love working with my team and inspiring others to grow and reach their true potential. ”
“My favourite part of my job is the people. Being part of their journey, development, performance and seeing them achieve their own goals makes me motivated. Leading a team with kindness, expectation and consistency to achieve a great performance while enjoying the work we do.“
“I love working in recruitment. It’s all about making a difference to our candidates’ lives - for many people a career is one of the biggest parts of life, so to play a part in that for others, is really rewarding.”
“The thing that excites me most in my role is leading, developing and growing my team, so people can be the best they can be. For me the job is all about the colleagues alongside the energy and fun that they bring to their roles each day.”
“After 21 years at DFS, what excites me most in my role is developing people and myself. I love seeing people do well after I’ve coached or trained them. It’s a very rewarding job and I love helping out my region and other areas across the business. I love getting up to stuff with other colleagues and building great relationships.”
We’re always on the hunt for talented, passionate people like you to join us. If you don’t see a job that’s a perfect fit right now, no worries! Just hit that “Register your interest” button and stay in the loop for what’s coming up next.
It takes a whole lot of passion to be at the centre of what makes a house feel like home, so we move with the times at DFS, leading the market to bring comfort and great design to the communities we sit at the heart of.
