Fabric Sofacare

Fabric sofacareDFS content image
Fabric sofas are perfect for snuggling down on with your whole family – pets and snacks included. We’ve put together some tips to help you take care of the heart of your home.
Top tips

Top tips

Take all the cushions off and give your sofa a quick hoover once a week to remove any collected crumbs. Run the vacuum over all the cushions to lift off any surface dirt and dust using an attachment with a soft brush to avoid damaging the fabric and set your hoover on a low suction setting.

Watch those new black jeans on your light-coloured sofa. There’s a chance that the dye might transfer onto the upholstery.

Stay away from the washing machine. Our fabrics aren’t designed to be washed and giving covers a spin at even a low temperature could affect how fire retardant they are, as well as cause the colours to seep and the fabric to shrink.

Fabric Care Kit

Fabric care kit

Get rid of marks and spills quickly and easily with our Fabricare kit. It comes with two stain removers in different strengths, as well as a general cleaner, a soft cloth, a sponge and a full set of instructions.

Call 0808 1209679 to find out more

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Our 5 year service plan

When you’ve invested in a new fabric sofa, you want to protect it from spills, stains, rips and tears for as long as possible. That’s why our 5 year service plan can be in place from the day your sofa is delivered.

Our 5 year care plan starts from the date of delivery of your furniture. It takes care of staining on your fabric sofa including dye transfer from clothing or newspaper print, plus any spills from food or drink that leaves a mess behind. It also takes care of damage including scuffs, burns, tears, rips, scratches or punctures to your sofa. Damage from children or pets are also covered as part of the care plan.

You also benefit from damage to interiors, exteriors and motion furniture included which starts from the end of the 2 year manufacturers guarantee and lasts for 3 years.

Some damage isn't included in the service plan; including general cleaning or gradual wearing of the furniture through normal use. Damage caused by pets is covered, however a build up of damage caused by pets is not.* Colour loss, dye transfer as a result of an accumulation or fading by sunlight is not included and neither is damage caused by using the wrong cleaning products. Take a look at our care tips for fabric sofas to keep yours looking spick and span.

You are only eligible for the Sofacare service plan if the furniture is going into your home. You cannot purchase the Sofacare service plan for use in business properties or properties you let out.

To find out more about what you can claim for, click through to our full terms and conditions

You must make a request for repair services as soon as possible and always within 28 days of the damage occurring. Any requests outside of this time frame may mean we will not be able to provide repair services. To make a repair request call Guardsman on 1800 806 182. You can also download a form from the Guardsman website and send it via email at [email protected] or by post.

Guardsman has a team of trained furniture experts. We may send out an expert technician to look at the damage, and where appropriate we will aim to clean or repair your furniture. If we can’t, then we’ll make an effort to replace it with something as close to your original purchase as possible.